Professional Profile

Sales and Marketing professional with 7 years of experience in driving revenue growth through strategic planning, lead generation, and customer engagement. Skilled in developing and executing multi-channel marketing campaigns, managing sales pipelines, and building strong customer relationships. Committed to exceeding sales targets, driving brand recognition, and delivering exceptional customer experiences.

Core Competencies:

• Sales pipeline management and lead generation
• Multi-channel marketing strategy and campaign planning
• Customer engagement and relationship building
• Sales forecasting and budget management
• Product development and market research
• Project management and collaboration
• Data analysis and reporting

Professional Experience:

MedCardApps AB

Developed and implemented multi-channel marketing campaigns to generate leads and increase brand awareness.

Managed sales pipelines, tracking and analyzing data to improve conversion rates and sales performance.

Built and maintained strong relationships with customers, ensuring timely responses to inquiries and support requests.

Conducted market research and product development initiatives to improve product offerings and identify new market opportunities.

Collaborated cross-functionally with sales and customer service teams to ensure alignment on company goals and initiatives.

DROPUG WEB, DESIGN & TECHNOLOGIES

Led sales teams in achieving and exceeding revenue targets through effective sales pipeline management and customer engagement strategies.

Developed and executed sales strategies, forecasting and budgeting initiatives to achieve sales objectives.

Conducted competitive analysis to identify market trends and adjust product offerings accordingly.

Built strong stakeholder relationships with external partners, ensuring effective communication and alignment on goals.

Conducted regular sales training programs for team members to support their development and success.

Technical Skills:

• CRM software (e.g., Salesforce, Hubspot)
• Cisco certification ( CCNA, CCNP, CYBER SECURITY)
• Adobe Creative Suite (e.g., Photoshop, Illustrator, InDesign)
• Marketing automation tools (e.g., Marketo, Pardot)
• Google Analytics, SEMRush, and other marketing analytics tools
• Microsoft Office Suite

Education:

Bachelor’s Degree in Marketing or Business Administration (Makerere Business School, 2017)

Cisco certification.

Certificate in computer Applications

Professional Profile

IT Professional with 17 years of experience in managing and maintaining technology systems. Skilled in troubleshooting, network administration, and software development. Strong knowledge of IT best practices and staying up-to-date with emerging technologies. Committed to delivering efficient and reliable IT solutions to support business goals.

Core Competencies:

• Network administration and troubleshooting
• Server management and virtualization
• Software development and coding languages (e.g., Python, Java)
• Database administration and management
• IT security and data privacy
• Project management and collaboration
• IT infrastructure planning and implementation

Technical Skills:

• Operating Systems: Windows, Linux, macOS
• Networking: LAN/WAN, TCP/IP, DNS, DHCP, VPN
• Servers: Windows Server, Linux Server, VMware
• Programming Languages: Python, Java, HTML/CSS, JavaScript
• Databases: MySQL, PostgreSQL, Oracle
• Security: Firewall management, virus protection, data encryption
• Software: MS Office Suite, Adobe Creative Cloud, Salesforce, JIRA

Professional Experience:

M&M Networking Solutions Uganda

Managed and maintained network infrastructure, ensuring smooth operations and 24/7 availability.

Implemented security measures, including firewall management and data encryption, to protect sensitive information.

Developed custom software applications to streamline business processes and increase efficiency.

Collaborated with cross-functional teams to plan and execute IT projects within deadlines and budget.

Provided technical support and training to end-users, resolving issues promptly.

MedcardApps AB

Oversaw server management and virtualization, ensuring optimal performance and scalability.

Conducted regular audits of IT systems to identify vulnerabilities and implement remediation strategies.

Implemented backup and disaster recovery plans to safeguard critical data.

Introduced and managed IT policies and procedures, ensuring compliance with industry standards and regulations.

Researched and evaluated emerging technologies to recommend and implement improvements.

Education:

Bachelor’s Degree in Computer Science (Makerere University, 2009)

Diploma in Information Technology Business (Uganda Institute of Information and Communications Technology, 2005)