Professional Profile

IT Professional with 17 years of experience in managing and maintaining technology systems. Skilled in troubleshooting, network administration, and software development. Strong knowledge of IT best practices and staying up-to-date with emerging technologies. Committed to delivering efficient and reliable IT solutions to support business goals.

 

Core Competencies:

  • Network administration and troubleshooting
  • Server management and virtualization
  • Software development and coding languages (e.g., Python, Java)
  • Database administration and management
  • IT security and data privacy
  • Project management and collaboration
  • IT infrastructure planning and implementation

Technical Skills:

  • Operating Systems: Windows, Linux, macOS
  • Networking: LAN/WAN, TCP/IP, DNS, DHCP, VPN
  • Servers: Windows Server, Linux Server, VMware
  • Programming Languages: Python, Java, HTML/CSS, JavaScript
  • Databases: MySQL, PostgreSQL, Oracle
  • Security: Firewall management, virus protection, data encryption
  • Software: MS Office Suite, Adobe Creative Cloud, Salesforce, JIRA

Professional Experience:

M&M Networking Solutions Uganda

Managed and maintained network infrastructure, ensuring smooth operations and 24/7 availability.

Implemented security measures, including firewall management and data encryption, to protect sensitive information.

Developed custom software applications to streamline business processes and increase efficiency.

Collaborated with cross-functional teams to plan and execute IT projects within deadlines and budget.

Provided technical support and training to end-users, resolving issues promptly.

MedcardApps AB

Oversaw server management and virtualization, ensuring optimal performance and scalability.

Conducted regular audits of IT systems to identify vulnerabilities and implement remediation strategies.

Implemented backup and disaster recovery plans to safeguard critical data.

Introduced and managed IT policies and procedures, ensuring compliance with industry standards and regulations.

Researched and evaluated emerging technologies to recommend and implement improvements.

Education:

Bachelor’s Degree in Computer Science (Makerere University, 2009)

Diploma in Information Technology Business (Uganda Institute of Information and Communications Technology, 2005)